An open letter to Mr Paul Graham,
CEO and Managing Director
Australia Publish
Pricey Mr Graham,
I’m not sending this letter through Australia Publish so I’ll know you’ll get it promptly.
You have to be so busy at the moment of yr however so are your fantastic posties, parcel deliverers and counter employees.
All of your thousands and thousands of shoppers are fairly busy too and virtually none of them earn your extremely deserved wage of $2.09m a yr or $40,192.31 per week.
Your official Australia Publish biography informs us that “Initially from Northern Eire, Paul is aware of the worth of Australia Publish as a necessary service; trusted to attach Australians to one another and to family and friends all over the world”.
Aw, shucks … That’s beautiful.
Talking of connection, please Mr Graham, are you able to clarify why a lot of your prospects will not be proud of Australia Publish? Myself included.
Scratch an Australian and so they’ll have a legit criticism. Simply this week you’ve needed to compensate many parcel prospects for “deceptive and misleading conduct”.
So, please Mr Graham are you able to clarify why a letter can attain Port Pirie from Adelaide the following day however it will possibly and does take two weeks for a letter to get from Adelaide to a suburb 3km away?
Please clarify this. Some weeks in the past I despatched a small parcel to John Teague, Teague Hawker Motors, Wilpena Street, Hawker, SA 5434.
That is probably the most distinguished and well-known enterprise in Hawker, the gateway to the well-known Flinders Ranges, which is a extremely large mountain rage in SA.
John Teague is the primary citizen of Hawker and one of many best-known, most useful and educated blokes in Outback Australia.
He’s labored at his 73-year-old household enterprise since 1966. He’s the soul of his group.
Hawker is a city of 250 folks all of whom know John Teague and Teague Motors is as apparent in Hawker because the Eiffel Tower is in Paris and way more vital. It’s arduous to overlook. However Australia Publish did.
Teague Motors is throughout the highway from the Hawker Publish Workplace. My bundle was returned twice. Your Australia Publish couldn’t discover the best-known individual on the best-known enterprise in Hawker. Please clarify.
Now, we all know the epistolary age is waning however your prospects nonetheless write and ship letters and playing cards, and since our Australia Publish is owned by the Australian folks you may have a sacred responsibility to us.
Our mail service was egalitarian, swift and environment friendly till current years when it grew to become gradual, inefficient and precedence or non-priority.
A lot of your trustworthy prospects recall when the mail cometh twice each day and as soon as on Saturday.
Now we wait and hope, typically in useless. Your as soon as glorious each day service is only a blessed reminiscence.
Please clarify why you not seem to care about franking (which means cancelling) stamps.
A stamp is each a type of foreign money and a receipt of service.
The stamp is franked so it will possibly’t be reused. Not so way back, when on very uncommon events you acquired a letter with an unfranked stamp it was slightly windfall and also you steamed it off and, naughtily, reused it. That is truly unlawful.
In 2015 a journalist knowledgeable Australia Publish that solely 10 per cent of letters going from Melbourne to regional Victoria had been franked.
Greater than three years in the past I observed that fifty per cent of the mail acquired at ABC Radio Adelaide was unfranked.
Your Australia Publish is infamous for its lack of consideration and response to media inquiries.
Ultimately a then senior communications worker emailed me to say that it was virtually unimaginable for mail to be unfranked.
In the meantime, my radio listeners despatched in lots of hundreds of examples of unfranked mail that they had acquired.
One other communications individual then knowledgeable me that solely 0.5 per cent of mail was unfranked.
Then, one more communications individual knowledgeable me that the franking machine in Adelaide was damaged. For 3 years? Was it ever mounted?
Listeners stored sending me unfranked mail and 50 per cent of my very own mail was unfranked.
I may open a museum of unfranked Australia Publish mail.
In fact, these unfranked stamps may all be reused, despite the fact that that’s unlawful, and at this price all people would by no means have to purchase one other stamp once more.
In the meantime your letter enterprise runs at historic monetary losses. Do you care about snail mail?
As I lined up for 40 minutes the opposite day at a submit workplace you mercifully haven’t but closed, cheery staff, you haven’t but sacked, had been resolutely useful and I’ve by no means met a postie I didn’t like or respect and its marvellous to see a $3000 Cartier watch glinting on the wrist of your entire remaining 64,900 workers.
So, please Mr Postman Pat or Paul, simply ship us from evil. Publish haste.
Yours faithfully,
Grumpy of Glenelg
Initially revealed as Australia Post and its highly paid executives are failing the needs of everyday Australians | Peter Goers