The reason for Thursday’s AT&T network outage has been revealed. In a press release posted Thursday night to the company’s website and shared with CNET, the service mentioned the problem was the results of software program and never a cyber assault.
“Primarily based on our preliminary assessment, we imagine that right now’s outage was brought on by the applying and execution of an incorrect course of used as we have been increasing our community, not a cyber assault,” the assertion says. “We’re persevering with our evaluation of right now’s outage to make sure we preserve delivering the service that our clients deserve.”
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The outage started early Thursday morning and ran for a number of hours, knocking off mobile connectivity for AT&T customers throughout the nation. A supply accustomed to the matter tells CNET the problem occurred when AT&T was doing common upkeep, which it usually does in a single day.
Reviews on social media instructed the outage was widespread, with Downdetector, a web site the place customers can report points with web sites and companies, displaying a spike in issues with AT&T nationwide starting at round 4 a.m. ET. The service really useful that clients use companies like Wi-Fi calling to attach with others whereas the community was down.
Companies have been restored round 3 pm ET.
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